{"id":10689,"date":"2026-07-22T22:10:09","date_gmt":"2026-07-22T21:10:09","guid":{"rendered":"https:\/\/ghmresort.com\/faq\/"},"modified":"2026-07-30T18:38:17","modified_gmt":"2026-07-30T17:38:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/ghmresort.com\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"

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Reservations<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”How can I book a stay?” style=”round_outline” color=”blue” size=”sm” css=””]You can book directly through our website ( https:\/\/ghmresort.com\/en\/<\/a> ), contact our Reservations Office by email ( ghm@ghmresort.com<\/a> ) or call us at ( +39 0184 262201 ).[\/vc_toggle][vc_toggle title=”What are the benefits of booking directly?” style=”round_outline” color=”blue” size=”sm” css=””]Booking directly guarantees the best available rates, unavailable elsewhere, personalised assistance and access to offers and services created for Resort guests who book directly.[\/vc_toggle][vc_toggle title=”Which payment methods are accepted?” style=”round_outline” color=”blue” size=”sm” css=””]We accept major credit cards, bank transfers and cash payments within the limits permitted by applicable law.[\/vc_toggle][vc_toggle title=”Is a credit card required as a guarantee?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, a valid credit card is required to guarantee the reservation.
\nAt check-in, a pre-authorisation will be made for the full amount of the stay plus the estimated incidental charges (extras).[\/vc_toggle][vc_empty_space height=”20px”]
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Check-in & Check-out<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”What time is check-in” style=”round_outline” color=”blue” size=”sm” css=””]Check-in is available from 3:00 pm.[\/vc_toggle][vc_toggle title=”What time is check-out?” style=”round_outline” color=”blue” size=”sm” css=””]Check-out is by 12:00 noon.[\/vc_toggle][vc_toggle title=”Is early check-in or late check-out available?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, subject to availability and advance request. The following supplements apply:<\/p>\n

\u20ac60.00 for early check-in;
\n25% of the cost of the final night for late check-out at 4:00 pm;
\n50% of the cost of the final night for late check-out at 6:00 pm.[\/vc_toggle][vc_empty_space height=”20px”]

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Rooms<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Do the rooms have a sea view?” style=”round_outline” color=”blue” size=”sm” css=””]Most of our rooms and suites overlook the Ligurian Sea. The type of view depends on the room category booked and its floor.[\/vc_toggle][vc_toggle title=”Do the rooms have Wi-Fi?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, complimentary high-speed Wi-Fi is available throughout the Resort, both indoors and outdoors.[\/vc_toggle][vc_toggle title=”Are connecting rooms available?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, in select room categories and subject to availability.[\/vc_toggle][vc_toggle title=”Do the rooms have a coffee machine?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, all our rooms include Tea & Coffee Facilities in the room rate. These include a kettle and a coffee machine, with a selection of teas, herbal infusions and coffee.[\/vc_toggle][vc_empty_space height=”20px”]
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Breakfast<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Is breakfast included?” style=”round_outline” color=”blue” size=”sm” css=””]It depends on the rate booked. Breakfast is served daily at the Sunrise Restaurant.
\nIn-room breakfast is never included and may be ordered \u00e0 la carte from the Room Service menu.[\/vc_toggle][vc_toggle title=”What time is breakfast served?” style=”round_outline” color=”blue” size=”sm” css=””]From 7:00 am to 11:00 am at the Sunrise Restaurant.
\nRoom Service is available 24 hours a day.[\/vc_toggle][vc_toggle title=”Can I request an early breakfast?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, upon advance request to Reception. Breakfast boxes can be prepared for an additional charge.[\/vc_toggle][vc_empty_space height=”20px”]
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Restaurants & Bars<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”How many restaurants are there?” style=”round_outline” color=”blue” size=”sm” css=””]The Resort features several bars and restaurants, with offerings that vary according to the season. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>)<\/p>\n

The Resort\u2019s main restaurant is La Veranda: an intimate, romantic and refined restaurant with magnificent views of the Ligurian Sea.<\/p>\n

Sunrise Restaurant: the perfect blend of sophisticated Mediterranean cuisine and centuries-old Italian tradition.<\/p>\n

Oasis Pool Bar: open during the summer season, serving light, balanced dishes every day, along with a wide selection of cocktails and freshly prepared juices and smoothies.<\/p>\n

Blue Beach Bar: relax comfortably on your sun lounger while admiring the magnificent Ligurian coastline and its emerald-coloured sea.<\/p>\n

Lounge Bar: the Hotel\u2019s intimate lounge, renowned for its afternoon tea and cocktails prepared by our expert bartenders.[\/vc_toggle][vc_toggle title=”What are the opening hours of the Resort\u2019s restaurants and bars?” style=”round_outline” color=”blue” size=”sm” css=””]The Sunrise Pool Deck Restaurant is open from 7:00 am to 11:00 am for breakfast, followed by continuous service from 11:00 am to 5:00 pm. La Veranda is open from 5:00 pm to 11:15 pm (last order). The Lounge Bar is open from 4:00 pm to midnight during the winter months and from 4:00 pm to 00:30 am during the summer months.[\/vc_toggle][vc_toggle title=”What are the Room Service hours?” style=”round_outline” color=”blue” size=”sm” css=””]Room Service is available from 7:00 am to midnight. Overnight service is available from midnight to 7:00 am. Opening hours may be subject to change according to the Resort\u2019s operational requirements.[\/vc_toggle][vc_toggle title=”Is a reservation required?” style=”round_outline” color=”blue” size=”sm” css=””]Reservations are recommended, especially during the high season and at weekends:\u00a0 +39 0184264123 \/ ghm@ghmresort.com<\/a> \/ https:\/\/ghmresort.com\/en\/table-reservation\/<\/a>[\/vc_toggle][vc_toggle title=”Are vegetarian or vegan menus available?” style=”round_outline” color=”blue” size=”sm” css=””]Yes.[\/vc_toggle][vc_toggle title=”Can you accommodate food allergies?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. We kindly ask you to inform us preferably before arrival or when making your reservation.[\/vc_toggle][vc_empty_space height=”20px”]

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Spa & Wellness<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Is the Spa also open to non-resident guests?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, by reservation and subject to availability. The minimum age for Spa access is 16; guests under 18 must be accompanied by a parent or legal guardian[\/vc_toggle][vc_toggle title=”Is Spa access included?” style=”round_outline” color=”blue” size=”sm” css=””]It depends on the room category or package booked.[\/vc_toggle][vc_toggle title=”Do treatments need to be booked in advance?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, advance booking is strongly recommended.[\/vc_toggle][vc_toggle title=”Can children access the Spa?” style=”round_outline” color=”blue” size=”sm” css=””]Access to the wet area is reserved for guests aged 16 and over. Guests under 18 must be accompanied by a parent or legal guardian.[\/vc_toggle][vc_empty_space height=”20px”]
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Pool & Beach<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Does the Resort have a private beach?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, the GHM Beach Club is open from late spring until the end of summer.[\/vc_toggle][vc_toggle title=”Is beach access included?” style=”round_outline” color=”blue” size=”sm” css=””]It depends on the rate booked and the season.[\/vc_toggle][vc_toggle title=”Are sun loungers and parasols available?” style=”round_outline” color=”blue” size=”sm” css=””]Yes.[\/vc_toggle][vc_toggle title=”Is the pool heated?” style=”round_outline” color=”blue” size=”sm” css=””]Depending on the season[\/vc_toggle][vc_empty_space height=”20px”]
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Pets<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Do you accept pets?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, in accordance with the Resort\u2019s internal regulations. Pets are permitted in all areas except the wellness centre, swimming pools and restaurants.
\nA supplement of \u20ac50.00 per day applies to pets staying at the Hotel.
\nOur little friends have a few recommendations to share: dog check-in[\/vc_toggle][vc_toggle title=”Are there any additional charges?” style=”round_outline” color=”blue” size=”sm” css=””]Pets are permitted in all areas except the wellness centre, swimming pools and restaurants.
\nA supplement of \u20ac50.00 per day applies to pets staying at the Hotel.
\nOur little friends have a few recommendations to share: dog check-in.[\/vc_toggle][vc_empty_space height=”20px”]
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Parking<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Is parking available?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. We have three parking areas.[\/vc_toggle][vc_toggle title=”Is the parking supervised?” style=”round_outline” color=”blue” size=”sm” css=””]Yes.[\/vc_toggle][vc_toggle title=”Is electric vehicle charging available?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. We have an electric vehicle charging point. An additional charge applies.[\/vc_toggle][vc_empty_space height=”20px”]
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Transfer<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Can you arrange transfers from airports and railway stations?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. We work with a chauffeur-driven car service. An additional charge applies.[\/vc_toggle][vc_toggle title=”Which airports do you serve?” style=”round_outline” color=”blue” size=”sm” css=””]Nice, Genoa and Milan. Transfers to all major airports in Italy and France can also be arranged upon request.[\/vc_toggle][\/vc_column][vc_column width=”1\/2″][vc_empty_space height=”20px”]
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Children<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Is the Resort suitable for families?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. We offer a renowned programme dedicated to families, the \u201cFamily Program\u201d: https:\/\/ghmresort.com\/en\/family-hotel-kids-bordighera\/<\/a>[\/vc_toggle][vc_toggle title=”Are cots available?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, upon request.[\/vc_toggle][vc_toggle title=”Is there a children\u2019s menu?” style=”round_outline” color=”blue” size=”sm” css=””]Yes.[\/vc_toggle][vc_empty_space height=”20px”]
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Events<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Do you organise weddings?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. The Resort provides an ideal setting for your unforgettable day: https:\/\/ghmresort.com\/en\/location-for-weddings-bordighera\/<\/a>[\/vc_toggle][vc_toggle title=”Can private events be organised?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. The Resort offers several solutions to make your event unique and memorable: https:\/\/ghmresort.com\/en\/weddings-events-bordighera\/<\/a>[\/vc_toggle][vc_toggle title=”Do you organise corporate meetings?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. The Resort features meeting rooms equipped with smart technology and every comfort required to make your meeting a success: https:\/\/ghmresort.com\/en\/meeting-events-location-riviera-italy\/<\/a>[\/vc_toggle][vc_empty_space height=”20px”]
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Concierge<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Can you organise excursions?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>)[\/vc_toggle][vc_toggle title=”Can I hire a car or yacht?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>)[\/vc_toggle][vc_toggle title=”Can you make reservations at restaurants outside the Resort?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>)[\/vc_toggle][vc_empty_space height=”20px”]
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Location<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Where is the Resort located?” style=”round_outline” color=”blue” size=”sm” css=””]Grand Hotel del Mare Resort & Spa is located in Bordighera on the Ligurian Riviera, just a short distance from the French Riviera and the Principality of Monaco: https:\/\/maps.app.goo.gl\/k1BStFnJDXee9fuZ6<\/a>[\/vc_toggle][vc_toggle title=”How far is Monte Carlo?” style=”round_outline” color=”blue” size=”sm” css=””]Approximately 30 minutes by car.<\/p>\n

.[\/vc_toggle][vc_toggle title=”How far is Nice Airport?” style=”round_outline” color=”blue” size=”sm” css=””]Approximately 50 minutes by car.[\/vc_toggle]

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Amenities<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”Is Wi-Fi complimentary?” style=”round_outline” color=”blue” size=”sm” css=””]Yes. The Resort provides complimentary high-speed Wi-Fi.[\/vc_toggle][vc_toggle title=”Is Reception open 24 hours a day?” style=”round_outline” color=”blue” size=”sm” css=””]Yes.[\/vc_toggle][vc_toggle title=”Is Room Service available?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, 24 hours a day.[\/vc_toggle][vc_toggle title=”Is there a gym?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, the GHM Workout Studio is available during the opening hours of the Grand Spa del Mare: https:\/\/ghmresort.com\/en\/luxury-gym-personal-trainer-bordighera\/<\/a>[\/vc_toggle][vc_toggle title=”Are bicycles available?” style=”round_outline” color=”blue” size=”sm” css=””]A rental point for bicycles, pedal cars, e-bikes, e-scooters and tandems is available near the Resort in the neighbouring town of Ospedaletti.[\/vc_toggle][vc_empty_space height=”20px”]
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Policies<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”What is the cancellation policy?” style=”round_outline” color=”blue” size=”sm” css=””]It depends on the rate booked.[\/vc_toggle][vc_toggle title=”Is smoking permitted?” style=”round_outline” color=”blue” size=”sm” css=””]Only in designated outdoor areas.[\/vc_toggle][vc_toggle title=”Is the Resort accessible to guests with reduced mobility?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, accessible rooms and areas are available.[\/vc_toggle][vc_empty_space height=”20px”]
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Exclusive Services<\/h2><\/div><\/div>[vc_empty_space height=”20px”][vc_toggle title=”How can I book a private cabana?” style=”round_outline” color=”blue” size=”sm” css=””]A private cabana can be reserved in our pool or beach area, depending on the season and availability.[\/vc_toggle][vc_toggle title=”How does the Executive Club Lounge work?” style=”round_outline” color=”blue” size=”sm” css=””]Eligible guests can enjoy dedicated check-in, snacks and beverages throughout the day, Afternoon Tea, an evening aperitif and a dedicated Concierge service: https:\/\/ghmresort.com\/en\/luxury-rooms-suites-bordighera\/<\/a>[\/vc_toggle][vc_toggle title=”Can I purchase a day pass for the Spa?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, by reservation and subject to availability. Day Spa packages and Gift Vouchers are also available. ( +39 0184 264123 \/ spa@ghmresort.com<\/a> \/ https:\/\/ghmresort.com\/en\/hotel-welness-holidays-bordighera\/<\/a> \/ https:\/\/ghmresort.com\/pdf\/luxury.pdf<\/a>)[\/vc_toggle][vc_toggle title=”How can I book a wellness treatment?” style=”round_outline” color=”blue” size=”sm” css=””]Contact the Spa Desk before arrival or during your stay. ( +39 0184 264123 \/ spa@ghmresort.com<\/a> \/ https:\/\/ghmresort.com\/en\/hotel-welness-holidays-bordighera\/<\/a> \/ https:\/\/ghmresort.com\/pdf\/spa\/spa-listino-prezzi.pdf<\/a>)[\/vc_toggle][vc_toggle title=”Can a romantic dinner be arranged?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, with a personalised menu and dedicated set-up. Our Personal Concierge will be delighted to assist you (+39 0184264123 \/ ghm@ghmresort.com<\/a> \/ https:\/\/ghmresort.com\/en\/table-reservation\/<\/a>)[\/vc_toggle][vc_toggle title=”Can I arrange a marriage proposal?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, our Events Team will take care of every detail. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>)[\/vc_toggle][vc_toggle title=”Do you organise anniversaries and birthdays?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, with personalised solutions. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>)[\/vc_toggle][vc_toggle title=”Do you offer food and wine experiences?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, including tastings, brunches, themed dinners and gastronomic events. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>).
\nBrunch & Experiences: https:\/\/ghmresort.com\/en\/hotel-with-restaurant-bordighera\/sunday-music-brunch\/<\/a> \/ https:\/\/ghmresort.com\/en\/experiences\/<\/a>[\/vc_toggle][vc_toggle title=”Can a private chef be booked?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, upon request and subject to availability. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>).[\/vc_toggle][vc_toggle title=”Do you organise exclusive picnics?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, in selected locations within the Resort. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>).[\/vc_toggle][vc_toggle title=”Can I book a yacht?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, through the Concierge. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>).[\/vc_toggle][vc_toggle title=”Do you organise helicopter tours?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, upon request. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>).[\/vc_toggle][vc_toggle title=”Can I hire a luxury car?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, through selected partners. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>).[\/vc_toggle][vc_toggle title=”Can you organise tailor-made excursions?” style=”round_outline” color=”blue” size=”sm” css=””]Certainly, through the Concierge. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a> \/ https:\/\/ghmresort.com\/en\/<\/a> \/ https:\/\/ghmresort.com\/en\/experiences\/<\/a>).[\/vc_toggle][vc_toggle title=”Do you offer photography services?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, for events and special occasions.[\/vc_toggle][vc_toggle title=”Can I purchase Gift Vouchers?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, for stays, Spa treatments and gastronomic experiences. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a> \/ https:\/\/ghmresort.com\/en\/<\/a> \/ https:\/\/www.blastnessbooking.com\/\/sp_prenota_voucher_trattamenti.htm?id_stile=21258&id_albergo=28360&dc=8532&lingua_int=eng<\/a>).[\/vc_toggle][vc_toggle title=”How can I join the Resort\u2019s loyalty program?” style=”round_outline” color=”blue” size=”sm” css=””]You can request enrolment in the GHM Riviera Elite Circle at Reception or through the Reservations Office. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a> \/ https:\/\/ghmresort.com\/en\/<\/a>)[\/vc_toggle][vc_toggle title=”Can I request personalised services before arrival?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, including transfers, champagne, flowers, celebration cakes and other amenities. Our Personal Concierge will be delighted to assist you (+39 0184 262201 \/ ghm@ghmresort.com<\/a>)[\/vc_toggle][vc_toggle title=”Can the Concierge assist me throughout my stay?” style=”round_outline” color=”blue” size=”sm” css=””]Yes, with a dedicated and personalised service.[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column]